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Vision, Mission & Values

Our Vision

At INDIC, our vision is to create superior value for our customers, employees and shareholders. Our vision directs our business activities to maintain a tenacious pursuit-of-excellence focus on what we must accomplish to continue on the path of sustainable, quality growth.

Superior Team

Be a great place to work which inspires the best in our teams.

Total Customer Solutions

Be the provider that goes beyond satisfying our customer needs with solutions that anticipate their requirements.

Social Responsibility

Promote environmentally and socially sound fundamentals in our business practices.

Our Mission

At INDIC, our mission is to be the Solutions Provider of choice for High Technology OEM Customers, anticipating their needs and rapidly delivering comprehensive value-creation solutions during the entire Product Life Cycle by providing:

Innovative Design Engineering Services

Optimized Global Supply Chain & Logistics Solutions

World-Class Manufacturing and After-Market Support

To achieve this vision,
INDIC has selected these quality objectives:

Product Quality

Reduction in internal defect rates, reduction in scrap rates, improvement in customer return rate

Customer Satisfaction

Improvement in customer satisfaction rating; improvement in on-time delivery

Certification

Maintained certifications & zero regulatory violations

Preventive Action

Actions taken to mitigate applicable risks

Resources

Increased personnel competency through training

Metrics

Managing business aspects to improve key metrics

Processes

Increased usage of Lean Sigma tools for process improvement

QMS

Evidence of use of process-based audit, adherence to the audit schedule

Our Values

Customer Focus

  • Focus on the needs of our customers
  • Have a global view
  • Be in the marketplace as active learners and listeners
  • Drive improvement in execution every day
  • Be constructively inquisitive

Working Smart

  • Act with urgency
  • Improve what matters by investing your time wisely
  • Have the courage to change course when needed
  • Remain dissatisfied with status quo

Acting Like an Owner

  • Be accountable for our actions & inactions
  • Empower and reward our people for taking risks & finding better ways to solve problems failure
  • Work efficiently
  • Focus on building value
  • Continuously learn from both our successes
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